Wednesday, January 9, 2013

Great Customer Service

There’s a web site called Sweetwater.com what they do is specialize in music and sound recording equipment.  I didn’t find out about them until I started going to school here but they blow every other company I’ve dealt with on and off line out of the water.  They actually have experts in the fields that call you once you place your order and a few days after your order arrives to make sure it was what you wanted and that it’s working well.  I was beyond impressed the first time I bought something off of their website.  In fact I almost felt like it was too much, I was shocked like why are they calling me?  Yeah I got my shit and yeah it works just fine, if it didn’t I would have sent it back or called and complain.  I’m not spending a ton of money because most of your stuff is expensive to have it not work.  In talking with the people I was impressed with their product knowledge and courtesy, they really do know their stuff.  So from now on I get everything I need from their web site and I would really recommend it to anyone else who is looking for a good place to buy this equipment.  Now I’ve never had a problem and had to send something back but I’m assuming that it wouldn’t be difficult at all.  I’m sure they will replace whatever I needed replaced without any hassle at all.  I am really glad I found this place once again and hope that it will continue to be in business for years to come as I am excited to buy more and more stuff to make my studio awesome!! 

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